Terms of Service

These Terms of Service (“Terms”) are an agreement between you and YubiKids (“YubiKids”, “we”, “us”) about your use of the YubiKids app, website and related services (the “Service”). Please read them together with our Privacy Policy and Children’s Privacy Notice.

1. Who can use YubiKids

• You must be 18 or older and a parent or legal guardian (or a teacher with the permission of the school or guardians) to create an account and accept these Terms.
• Children use YubiKids only through a child profile that you create and supervise. You are responsible for your children’s use of the Service.
• You agree that the information you give us is accurate, and that you have the authority to consent on behalf of each child you add.

2. Your family account

• A family account can have up to 4 guardians and up to 6 child profiles, depending on your plan.
• You can pair devices to your family. Unpairing a device removes its access and erases family data on it the next time it connects.
• Keep your parent PIN and email account secure. You are responsible for actions taken with your PIN or account.

3. Parental controls: what they do and don’t do

YubiKids lets you set daily limits, time windows, bedtime, earned play time, and lock or extend time from your phone or with your PIN.

• YubiKids controls time inside YubiKids only. It cannot block other apps or control the whole device. Use your device’s own tools (such as Guided Access, Screen Time, App pinning or Family Link) for that.
• Limits are designed to work offline and to resist clock changes, but no technical measure is perfect. Parental controls support, and do not replace, adult supervision.
• Remote commands are delivered when the child’s device is online. Commands that expire before delivery are not applied.

4. Plans, subscriptions and payment

• Free plan. Includes starter activities and all parental control and safety features. Safety features are never charged for.
• Premium and Family plans are auto-renewing subscriptions bought through the Apple App Store or Google Play. The store processes payment, and its terms also apply.
• Renewal and cancellation. Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before renewal in your App Store or Google Play account settings. Cancellation takes effect at the end of the current period.
• Prices vary by country and are shown in the store before you buy. Prices on our website are estimates. If a price changes, the store will notify you as required.
• Refunds are handled by Apple or Google under their policies. We cannot issue store refunds directly.
• Family Sharing. Where available, a subscription may be shared with your family under Apple’s Family Sharing rules.
• Purchases are only possible behind the parent PIN. Children are never shown prices or purchase prompts.

5. Free trial

Each family can use one 7-day free trial of Premium. The trial requires no payment method and does not turn into a paid subscription automatically. When it ends, your family returns to the Free plan. We may refuse a trial if we reasonably believe it is being misused (for example, repeated trials with new accounts).

6. Learning content

• Activities, illustrations and voice-overs are created with AI assistance and reviewed by people before publication. Math answers are checked by code.
• We work hard to make content accurate and age-appropriate, but we cannot promise it is free of every error. Please report anything wrong to support@yubikids.com and we will fix it.
• YubiKids supports learning. It is not a replacement for school, a teacher, or professional advice.
• Content and features may change over time, and some subjects may not be available in every country or language.

7. Your drawings and data

• Drawings and other things your child creates belong to you and your child.
• If you enable cloud backup, you give us permission to store and show them only to your family so we can provide the backup. We never publish them.
• You can export or delete your data at any time, as described in the Privacy Policy.

8. Acceptable use

You agree not to:

• reverse engineer, copy, resell or misuse the Service, except as the law allows;
• interfere with security, rate limits or other users’ use of the Service;
• create accounts with false information, or create accounts to abuse free trials;
• use the Service for anything unlawful.

9. Our intellectual property

The YubiKids app, characters, artwork, activities, voice-overs and brand are owned by us or our licensors. We give you a personal, non-transferable, non-exclusive license to use the Service for your family’s non-commercial use, under these Terms. Classroom and school use requires a classroom license once it is available.

10. App stores

If you downloaded YubiKids from the Apple App Store or Google Play, these Terms are between you and us, not the store. The store is not responsible for the Service or its support, and has no obligation to provide maintenance or support. If the app fails to meet any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any). To the extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

11. Ending your use

You can stop using YubiKids and delete your account at any time from the app. We may suspend or end access if you seriously or repeatedly break these Terms, or if required by law. If we end the Service entirely, we will give reasonable notice where possible. Cancelling a store subscription is separate from deleting your account.

12. Disclaimers and liability

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim implied warranties, and we are not liable for indirect, incidental or consequential losses. Nothing in these Terms limits rights you have under consumer protection laws that cannot be excluded, or our liability where it cannot lawfully be limited.

13. Governing law

[Governing law and dispute venue will be added before launch, once the operating company is confirmed.] If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.

14. Changes to these Terms

We may update these Terms. If a change is material, we will tell you in the app or by email before it takes effect. If you keep using the Service after a change takes effect, the new Terms apply.

15. Contact

Questions about these Terms: support@yubikids.com.

[Company legal name and registered address will be added before launch.]