Plans, free trial and cancelling
What's free, how the 7-day trial works, and how to cancel a subscription.
Plans
- Free: starter activities in Math, Drawing and Math × Drawing, plus every parental control.
- Premium: every subject and activity for 1 child, earned play time, challenges, full reports, drawing backup and offline packs.
- Family: Premium for up to 6 children and 4 guardians.
Free trial
One 7-day Premium trial per family. No card needed, and it never turns into a paid subscription by itself. When it ends, you go back to Free.
Buying a subscription
In parent mode, open Account → Subscription. Payment goes through the App Store or Google Play. Children never see prices or buy buttons.
Cancelling
Subscriptions renew automatically until cancelled. Cancel at least 24 hours before the renewal date:
- iPhone or iPad: Settings → your name → Subscriptions → YubiKids → Cancel Subscription.
- Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → YubiKids → Cancel.
You keep Premium until the end of the period you paid for. Deleting the app does not cancel a subscription.
Refunds
Refunds are handled by Apple or Google. Request one at reportaproblem.apple.com or from your Google Play order history.
Need more help?
Send us a message. A real person replies, usually within two working days.
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